1.Tracking Order:

It is very easy for you to check the status of your order and locate the package during the delivery, as an email with a tracking number will be sent to your email address after your order has been shipped out.

Tracking Url:

https://www.singpost.com/

if you didn't receive the tracking number, please enter your order id and Email here

Order ID: Email :

2.Where are your shop? Can i pick it by myself in Singapore?

We are sorry to tell you that local pickup is not available on our website. We are a online shop, and it will take about 2 -4 days that you can receive it.

3.What are the tips for buying a ac adapter?

You need to pay attention to the brand, model, output current and voltage, and especially pay attention to the output interface style and specifications of the power adapter. It needs to be consistent with the original power adapter.

4.What are the tips for buying a laptop battery?

When purchasing, you should carefully check the brand of the battery, the battery model (or compatible model), pay attention to the output voltage, capacity, shape, interface style and position of the battery, the position of the fixing screw hole, the number and length of the output line, etc., If you are not sure, you can send us the original battery photos by email or live chat window.

5.What should I do if I bought the wrong one or the product doesn't work?

You can contact us by email or online chat, We will help you generate a return code and help you return or exchange. (Through your fault, you may be required to pay return shipping costs and a service charge of up to 5% of the total amount of your order. Through our fault, the return and exchange process is free of charge.)

6.Is there a discount for bulk purchases?

Of course, please contact us by email or live chat window.

7.I find the price of this product too high or unreasonable?

Please contact us by email or live chat, Maybe we will adjust the price according to the latest incoming price.

8.The product I received only worked for half a year?

Please contact us by email or live chat, Our customer service staff will help you figure out the reason or give you a corresponding coupon or discount as compensation.

8.Unable to find the batteries or adapters I need:

Please search with battery model, ac adapter model, or laptop model in our site. If there are no results, Please contact us by email or live chat, send us some picture of your original battery or ac adapter, We can help you find goods from warehouses, factories, suppliers' warehouses or marketplaces.

8.Why are some products priced high and others low?

• All of our products are appropriately adjusted according to the incoming price.
• When the price of a battery or adapter is very high, it may be out of stock, or rare inventory, or monopoly product, encrypted product......
• When the price of a battery or adapter is low, it may be in sufficient supply, or there are many replacement products, or it may be obsolete, clearance products, or leftover products after mass purchases......
• More discounts can be obtained for bulk purchases.
• If you think the price of a product is too high or too low, please contact us and we may correct it.